Introduction

At Mediaverse Academy, we invest significant resources into course planning, mentor scheduling, studio arrangements, and curriculum preparation. This Refund & Cancellation Policy outlines the terms applicable to course applications and payments.

Refund Eligibility

Before the Course Starts

Students may request cancellation before the official course start date. Approved refunds will be processed after deducting payment gateway charges and applicable administrative or processing fees.

After the Course Starts

Once the course/program has officially started, fees paid are generally non-refundable. Refunds will not be issued for:

Missed sessions
Change of mind
Lack of participation
Failure to complete assignments
Personal scheduling conflicts

Exceptional Cases

Refund requests due to medical emergencies or exceptional situations may be reviewed on a case-by-case basis. Approval remains solely at Mediaverse Academy's discretion.

Cancellation by Mediaverse

If Mediaverse Academy cancels a course/program due to unforeseen circumstances, users may receive a full refund or be transferred to the next available batch.

Refund Processing Timeline

Approved refunds will be processed within 5–7 working days. The credited amount may reflect in the original payment method/bank account depending on banking timelines.

EMI / Third-Party Financing

For EMI or financing-based applications, refunds will be governed by both Mediaverse Academy policies and the financing provider's policies. Processing timelines may vary.

Contact for Refund Requests

Email: digital@mediaverse.academy
Phone / WhatsApp: +91 78428 40707